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Data Protection

In this privacy policy we shall inform you on what type of personal data we collect in the context of your use of Cycle Parts GmbH and for what purpose the data is used. You can call up this information at any time at http://www.cycleparts.de/en/data-protection.html.

Summary

  • We store web server log files.
  • We have a newsletter, and to send this to you, we need your e-mail address. Since the newsletter is undertaken by rapidmail GmbH, it may be necessary to pass on the e-mail addresses to them.
  • We pass on your data only for the purpose of prosecution of crimes or while asserting own claims to third parties or if we are legally obliged to do so.
  • We use Matomo (formerly Piwik), a software with which we collect statistics on the use of Cycle Parts GmbH.
  • We use our web host and advertising agency PageCon GmbH as a processor.

The object of data protection

The object of data protection is personal data. According to Art. 4 No. 1 GDPR, these are all information relating to an identified or identifiable natural person; this includes, for example, names or identification numbers.

Legal basis for the processing of personal data

Insofar as we obtain the consent of the concerned person for the processing of personal data, Art. 6 para. 1 lit. (a) EU General Data Protection Regulation (GDPR) will serve as legal basis.

In the processing of personal data necessary for the fulfillment of a contract to which the concerned person is a party, Art. 6 para. 1 lit. (b) GDPR will serve as legal basis. This also applies to processing operations required to carry out pre-contractual actions.

Insofar as processing of personal data is required to fulfil a legal obligation that is subject to our company, Art. 6 para. 1 lit. (c) GDPR will serve as legal basis.

In the event that vital interests of the concerned person or another natural person require the processing of personal data, Art. 6 para. 1 lit. (d) GDPR will serve as legal basis.

If processing is necessary to safeguard the legitimate interests of our company or a third party, and if the interests, fundamental rights and freedoms of the concerned party do not outweigh the interest mentioned first, Art. 6 para. 1 lit. (f) GDPR will serve as legal basis for processing.

Collection of web server log files

Description and purpose

When accessing our website, our system automatically saves various data and information from the computer system of the calling computer. The storage of the following data together with other personal data of the user does not take place.

These are the following data:

  • Internet browser: type, version and functionality (e.g. cookies, Java, Flash, PDF, etc.)
  • Operating system, used terminal device and screen resolution
  • IP address of the user
  • Date and time of the visit to the website
  • Website referrer (when linking through another website)
  • Outbound links of our website
  • Statistical data of the website visit (frequency, duration, URLs, country of origin of the call-up)

The purpose of the data collection is:

  • To enable the delivery of the website to the computer of the website visitor
  • Ensuring and optimising the functionality of the website
  • Ensuring the safety of the IT infrastructure

The collected data are subject to Art. 6 para. 1 lit. (f) GDPR.

Legal basis

This collection of data is carried out on the basis of our legitimate interest in the safe and error-free operation of our IT infrastructure, the fight against abuse, the prosecution of criminal offences and the securing, assertion and enforcement of claims, and that your rights and interests in the protection of your personal data are not outweighed, Art. 6 para. 1 lit. (f) GDPR.

Duration

The stored data will be irretrievably deleted after 14 days. If the special case of storage takes longer than 14 days, any personal assignments such as IP addresses will be alienated or deleted. An assignment is thereby no longer possible.

Objection

There is no possibility of revocation, since the collection of data is mandatory (see above purpose)

Cookies

Description and purpose

Our website uses cookies. These are small text files that are stored by the browser on your device. If you do not want to use cookies, you can deactivate the automatic saving in the appropriate settings of your browser.

The following cookies are used:

  • Session cookie: Standard cookie for the technical overview of the PHP sessions.
  • Cookie notice: To display the cookie notice until confirmed by the user of the website.
  • Login information: To identify if an administrator is logged in at the backend for the CMS backend Joomla!.
  • Matomo (statistics): To recognise a website visitor. For stored data see paragraph below "Statistics and analysis via Matomo".

Cookies cannot identify you as a person.

Legal basis

The use of cookies is justified on the basis of our legitimate interest in a needs-based design and the statistical analysis of our website and on the fact that your legitimate interests are not outweighed, Art. 6 para. 1 lit. (f) GDPR.

Duration and deletion

The duration of storage on the device is determined by the user himself, because stored cookies can be deleted at any time on the device. This can, for example, be done automatically using various software solutions.

Newsletter

Description and purpose

We offer a free newsletter for retailers and end consumers, by which you can learn about products and actions of Cycle Parts GmbH. The newsletter contains no advertisements and is voluntary. You can register for the newsletter by entering your contact details in the registration form. These data will not be transmitted to third parties. Exempted from this is the e-mail address, which is only used for the purpose of sending mail by our partner rapidmail GmbH.

After registration you will receive an e-mail. This contains a link with which you can confirm your registration. You will receive the newsletter only when you have confirmed this.

Legal basis

In this case, the collection and processing of your personal data takes place in order to be able to offer you the newsletter ordered by you, Art. 6 para. 1 lit. (b) GDPR. The forwarding of your e-mail address to our partner rapidmail GmbH is based on your consent and is necessary for the delivery of the newsletter (Art. 6 para. 1, lit. (b) GDPR).

Duration and deletion

The data will be deleted as soon as it is no longer necessary for the achievement of the purpose. The user's e-mail address will be stored by us as long as the subscription to the respective newsletter is active.

Objection

You can unsubscribe from the newsletter at any time. Each newsletter contains information on how you can unsubscribe from the newsletter with effect for the future.

Contact forms

Description and purpose

Our contact forms are used for the purpose of making contact electronically. The data entered in the input mask are transmitted to us encrypted and stored. These are the following data: first name, last name, if necessary company, street, post code and place of residence, country (optional), e-mail address, telephone and fax number (optional) and message.

A contact is alternatively possible via our contact address info@cycleparts.de. In such a case, the data specified in the e-mail as well as the submitted personal data of the user are stored. There is no disclosure to third parties in both contexts. We process the data only for the purpose of contact exchange.

Legal basis

Legal basis of contact form: For the processing of the entered data, the consent of the user is provided for in Art. 6 para. 1 lit. (a) GDPR.

Legal basis of alternative contact e-mail: For the processing of the data entered in the e-mail, Art. 6 para. 1 lit. (f) GDPR. An additional legal basis for the processing of Art. 6 para. 1 lit. (b) GDPR is required if a contract is concluded after e-mail contact.

Duration and deletion

The data will be deleted irrevocably as soon as the achievement of the purpose becomes unnecessary. The personal data in the input mask of the contact form and those alternatively provided via e-mail will be irretrievably deleted as soon as the conversation is over. A conversation is deemed to have ended when it can be deduced from the circumstances that the facts have been finally clarified.

Objection

It is always possible to revoke the consent to the processing of personal data. If the user contacts by e-mail, the storage of personal data can also be cancelled at any time.

All personal data stored in the course of contacting will be deleted in this case.

Statistics and analysis via Matomo (PIWIK)

Description and purpose

Matomo is an open-source software for the statistical evaluation of visitors to a website. Matomo uses cookies that are stored on your device and that allow us to analyse the website (for more information, see the paragraph "Cookies" given above). Specifically, the following data is stored:

  • Shortened and thus anonymised IP address (last two bytes are deleted)
  • Internet browser: type, version and functionality (e.g. cookies, Java, Flash, PDF, etc.)
  • Operating system, used terminal device and screen resolution
  • Date and time of the visit to the website
  • Website referrer (when linking through another website)
  • Outbound links of our website
  • Statistical data of the website visit (frequency, duration, URLs, country of origin of the call-up)

Legal basis

The legal basis of the processing of the user is Art. 6 para. 1 lit. (f) GDPR.

Duration and deletion

The stored data will be irrevocably deleted as soon as it is no longer needed for the recording purposes. In our case, this is after 5 years.

Disclosure of data

Unless otherwise stated in the privacy policy, your personal data will be disclosed without your express prior consent only in the following cases:

If it is necessary to investigate the unlawful use of our services or for purposes of prosecution, personal data will be forwarded to law enforcement authorities and, where appropriate, to third parties who have been harmed. However, this only happens if there are concrete indications of unlawful or abusive behaviour. A transfer can also take place if it serves to enforce Terms of Use or other agreements. We are also required by law to provide information to certain public authorities upon request. These are law enforcement agencies, authorities prosecuting administrative offences that involve fines and the tax authorities.

The transfer of this data is based on our legitimate interest in the fight against abuse, the prosecution of criminal offences and the protection, assertion and enforcement of claims and that your rights and interests in the protection of your personal data are not outweighed, Art. 6 para. 1 lit. (f) GDPR.

Your rights as the affected party

Right to information

You have the right to receive from us upon request any time information about the personal data processed by us in the scope of Art. 15 GDPR. For this you can submit an application by post or by e-mail to the address given above.

Right to rectify incorrect data

You have the right to request immediate correction of personal data concerning you if it is incorrect. Please contact the above-mentioned addresses.

Right to delete

You have the right to demand the deletion of your personal data under the conditions described in Art. 17 GDPR. In particular, those requirements provide for a right to delete if the personal data are no longer necessary for the purposes for which they were collected or otherwise processed, and in cases of unlawful processing, the right to object or obligation to delete under Union law or the law of the Member State to which we are subject. For the period of data storage, see also section 10 of this privacy policy. To assert your right, please contact the above-mentioned addresses.

Right to restriction of processing

You have the right to demand from us that we restrict processing in accordance with Art. 18 GDPR. This right exists in particular if the accuracy of the personal data is disputed between the user and us, for the period of time required to verify correctness, and in the case of the user requiring limited processing instead of deletion in the case of an existing right of deletion; and furthermore in the event that the data is no longer required for the purposes we are pursuing, but which the user requires in order to assert, exercise or defend legal claims, and if the successful exercise of an objection between us and the user is still disputed. To assert your right, please contact the above-mentioned addresses.

Right to data portability

You have the right to receive from us the personal data relating to you which you have provided to us in a structured, standard, machine-readable format in accordance with Art. 20 GDPR. To assert your right, please contact the above-mentioned addresses.

Right to object

You have the right at any time, for reasons arising out of your particular situation, to object in accordance with Art. 21 GDPR against the processing of personal data relating to you on the basis of Art. 6 para. 1 lit. (e) or (f) GDPR. We will stop the processing of your personal information, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of asserting, exercising or defending legal claims.

Change in purpose

Processing of your personal data for purposes other than those described will only take place if a legal provision allows this or if you have consented to the revised purpose of the data processing. In the event of further processing for purposes other than those for which the data was originally collected, we will inform you of these other purposes before further processing and provide you with all other relevant information.

Deletion of your data

We will delete or anonymise your personal information as soon as it is no longer necessary for the purposes for which we collected or used it in accordance with the preceding paragraphs. Generally, we store your personal data for the duration of use or the contractual relationship via the website plus a period of 8 days, during which we keep backup copies after the deletion. Thereafter, your data will be deleted as far as these data are not subject to statutory retention periods, or are not required for a longer period for prosecuting offences or for securing, asserting or enforcing legal claims. In such a case, the data is inaccessible. The data is then no longer available for further use.

Responsible authority

Cycle Parts GmbH
Fritz-Void-Str. 6
67434 Neustadt a. d. Weinstraße, Germany

Data Protection Officer: Dennis Glas

If you have questions about privacy: datenschutz@cycleparts.de